Got questions about self storage? We have answers! Here you’ll find answers to everything you could want to know about self storage, U-Haul rental, and USPS postal services.
We have standard, non-climate-controlled units ranging from 5 ft. x 5 ft. up to 15 ft. x 50 ft. Climate-controlled units range from 5 ft. x 5 ft. up to 10 ft. x 20 ft.
Check out this page for size recommendations and pricing: https://chenal10storage.com/storage-unit-sizes/
Yes, we have climate-controlled storage for your most valuable and delicate possessions. We strongly recommend you put any of the following items in climate-controlled storage, or they will very likely be damaged as seasons change:
In non-climate-controlled units, the seasonal changes in temperature and air moisture can cause damage like warping, cracking, rusting, molding, and degrading.
Our team monitors the temperature of our climate control buildings daily, so you don’t have to.
Yes, we have dedicated parking spaces for large RVs, campers, and boats. Some larger storage units can fit smaller to medium-sized boats and campers.
Yes, you can access your storage unit any time, day or night. You will be issued a pin number that opens the front gate. Once in, you can access your unit with your keys.
If you need assistance—including renting a U-Haul, purchasing moving supplies, or using USPS services—office hours are 8:30 am to 6:00 pm Monday through Friday and 9:00 am to 3:00 pm on Saturday. The office is closed Sunday, but your storage unit is always available to you.
We offer state-of-the-art security cameras, a gate with a keypad, alarms on every unit (tied directly to your PIN), and on site-management.
You may have authorized access users to your unit, if you so choose.
You may elect to purchase SafeStor insurance from us or utilize your current homeowner’s policy or renter’s policy.
Currently, you can reserve a unit over the phone or in person. Just call us at 501-868-1188, let us know what size you need, and we can take care of the paperwork when you move your stuff in. Stay tuned for online reservation—coming soon!
Storage units are billed on a monthly basis—you pay for a full month, each month, but beyond that there are no multi-month or yearly commitments.
Our vacate policy requires that you notify us (via phone, email, or in person) a minimum of 30 days prior to when you plan to vacate. For example, if you plan to vacate on January 31st, you must notify us on January 1st.
All storage unit rental agreements are on a month-to-month basis. You pay for the full month at the beginning of the month. When it’s time for you to vacate, you must notify us (via phone, email, or in person) a minimum of 30 days prior to when you plan to vacate. For example, if you plan to vacate on January 31st, you must notify us on January 1st.
Our vacate policy requires that you notify us (via phone, email, or in person) a minimum of 30 days prior to when you plan to vacate. For example, if you plan to vacate on January 31st, you must notify us on January 1st.
You can find more information about the vacate process here: https://chenal10storage.com/forms/
Yes, we sell moving supplies! We have all the boxes for all your boxing needs—complete with handles for easy lifting:
Yes you can! In addition to providing storage, moving supplies, and U-Haul rentals, we also have a full-service USPS post office on site.
Yes, we have U-Haul rentals for all kinds of moving trucks and tow trailers:
U-Haul’s requirements are pretty basic. To rent U-Haul equipment, you must…
To drive a U-Haul truck, you only need a regular driver’s license that allows you to operate a passenger vehicle. There are no special classifications or classes needed to drive a U-Haul truck.
To rent U-Haul equipment, you must be at least 16 years old to rent a tow trailer and at least 18 years old to rent a moving truck, van, or pickup truck. You must also have a valid driver’s license as outlined above.
If you’re reserving a U-Haul online, you must make a deposit payment with a debit card or credit card issued by Visa, Master Card, Discover, or American Express.
Whether you’re paying with credit card, debit card, or cash, you must leave a security deposit when you pick up the U-Haul. The deposit amount depends on the truck size, time needed, and estimated distance.
It’s best that the cardholder picks up the U-Haul equipment. Whoever picks the equipment up must sign the paperwork and is responsible for the equipment. They must also have a valid driver’s license and provide a phone contact number.
If you have any problems with your equipment, you can request U-Haul Roadside Assistance at myuhaul.com, or you can call 1-800-528-0355. Roadside Assistance service is available 24/7 all year long.
In-town rentals must be returned to the location they were rented from.
One-way rentals will include a return location on the contract. The contract will include the drop-off location business name, address, and phone number.
Check out this excruciatingly detailed blog post we put together about how to pack a U-Haul
We tried to cover everything, but if you still have questions, you can call us at 501-747-6847 or contact us online here.
Our office hours are…